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Cybersecurity Awareness Training

A four-minute lesson each month that teaches your team to spot fake emails, payment scams and phony support calls. In English and Spanish, with progress and certificates in the customer portal. $4 per person a month.

Sign up Try two lessons free

What's included

Training your team will actually finish, and records you can show when someone asks

A Short Lesson Every Month

About four minutes, narrated, built around a real situation from a shop, warehouse or office. The warning signs are marked on screen as the story plays, and three questions at the end check what stuck. Twice a month if you prefer.

Nothing to Install

Each person gets their lessons by email with a personal link. There is no account or password to remember, and it works on a phone or a computer. Reminders go out on their own when a lesson is due.

English and Spanish

Every lesson, question and email is in both languages. You set each person's language when you add them, and they can switch at any time.

Progress in the Customer Portal

See who has finished each lesson, their scores and who is behind. Add and remove people yourself. You also get a short summary by email at the start of each month.

Certificates and Reports

A completion certificate for each person and a company report as a PDF, useful for cyber insurance applications and customer or compliance questionnaires.

Your Own Contact on Screen

Lessons tell people who to call about a suspicious email or call: your IT person, your office manager, or us. Their name and number appear in every lesson.

The first year

Twelve lessons on the scams that cost small businesses the most. Each one follows an everyday situation, shows the warning signs as they come up, and ends with what to do and who to tell.

  1. Spot a phishing email. Who really sent it, where the link goes, and the pressure to act fast.
  2. Invoice and payment fraud. Never change where money goes based on an email alone.
  3. Passwords and sign-in codes. A different password for every account, and codes that are only for you.
  4. The boss is asking. Gift card and wire requests that seem to come from the owner.
  5. Texts and phone calls. Scam texts, fake callers and caller ID that lies.
  6. Attachments and downloads. Which files are risky, and the "Enable content" trap.
  7. Fake support and pop-ups. Warnings with a phone number, and strangers who want to connect to your computer.
  8. Shared files and fake sign-ins. Copied sign-in pages and how to read the address bar.
  9. Wi-Fi, travel and working away. Public Wi-Fi, VPN, and reporting a lost device the same day.
  10. Social media and oversharing. What a scammer learns from one post.
  11. Customer and card data. Card security basics for anyone who takes a payment.
  12. If it already happened. Report it in minutes, and what happens next.

Pricing

$4 per person a month, with a 5-person minimum. There is no setup fee. When you sign up you pay for the rest of the current month, then you are billed on the 1st for the people on your list that month. Add and remove people any time in the customer portal.

Already a customer? You can also turn it on from the Overview page of your customer portal. It pairs well with managed IT and managed networks.

Getting started

  1. Sign up. Fill in the form below and pay for the rest of this month by card or bank account.
  2. Add your team. Sign in to the customer portal, open the Training tab and add each person with their work email and language.
  3. Lessons go out. Each person gets lesson 1 right away and a new lesson every month after that, with reminders if they fall behind.
  4. Check in when you like. Progress, scores and certificates are on the Training tab, and a summary arrives at the start of each month.

Common questions

Do we need to be a Twisted VoIP managed IT customer?

No. Any business can sign up. Lessons tell people to report problems to whoever you choose, and that name and phone number are shown on screen.

How much does it cost?

$4 per person a month, with a 5-person minimum and no setup fee. When you sign up you pay for the rest of the current month, then you are billed on the 1st of each month for the people on your list that month.

Can we add or remove people later?

Yes, any time, in the customer portal. A new person gets lesson 1 right away. Each person counts for any month they were on the list, so moving a license to someone else counts both of them that month.

How long does it take each month?

About four minutes for the lesson and a minute for the three questions. People can stop and come back, and replay any lesson they have finished.

What happens after the twelve lessons?

A new set of lessons for the next year, and earlier lessons come back as short review questions so the habits stick.

Who sees the results?

Your company's administrators in the customer portal, and us. Each person sees only their own lessons. We do not sell or share the information. See the training privacy notice for details.

Can we try it first?

Yes. Ask for a demo and we email you a link to two full lessons. It stays open for 30 days.

Sign up

Takes a couple of minutes. You add your team in the customer portal right after.

Your company
Your team

You add each person in the customer portal after you sign up, and can set their language one by one. Lessons tell people who to call about anything suspicious. Leave this blank to use your own name and phone.

$4 per person a month, 5-person minimum.

Card or bank account, through Stripe. You can add and remove people any time.

Try two lessons first

We email you a link to two full lessons, with the questions at the end, in English or Spanish.

We email you a link to two full lessons. No account needed.

Training privacy notice · Accessibility

Have questions first?

Tell us about your team and we'll walk you through it.