Customer Support
Sign in to the customer portal to open a ticket and follow it, or call us during business hours.
On the phone with us? Get remote support
Download the app, open it, and read us the ID and one-time password it shows. On a Mac, allow screen recording and accessibility when it asks. We can only connect while the app is open and you've given us the password.
Customer portal
Open a ticket, add details or photos, and see every reply and update in one place. You'll also find your invoices, equipment and services there.
Call or text
623-307-5548
Monday to Friday, 8 a.m. to 6 p.m. Arizona time
You can also text this number from your phone.
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No portal sign-in yet? Ask the person who manages your company's account to invite you, or call us and we'll set you up. Already have computers we manage? Use the help icon on your screen to ask for help.
Looking for other software?
VPN clients, configuration utilities and supported vendor software are on our Customer Downloads page.
Browse Customer DownloadsSomething down right now?
Call us. For anything else, open a ticket in the portal and we'll pick it up the same business day.