Data Usage Information

Data Included with the Monthly Price

Each Twisted VoIP broadband plan includes a set amount of high-speed data per billing cycle. The amount depends on the plan you choose.

The exact data allowance for your service is shown at the time of order and on the FCC broadband label for your plan.

Charges for Additional Data Usage

We do not charge per-gigabyte fees for data used beyond the included monthly allowance.

• There are no overage charges
• There are no pay-as-you-go data fees
• There is no automatic billing for additional data

After the Monthly Data Allowance Is Used

After the included high-speed data allowance for your plan is used, data speeds may be reduced for the rest of the billing cycle.

• Service remains active
• No additional charges are applied
• Speed reductions are intended to manage overall network capacity fairly

Speed reduction thresholds and behavior may vary based on network conditions and plan characteristics.

Billing Cycle and Data Reset

Data usage is measured on a monthly billing cycle. Included data allowances reset automatically at the start of each new billing cycle.

Unused data does not roll over to the next billing period.

Network Management Practices

Twisted VoIP may apply reasonable network management practices, including speed reductions or traffic prioritization, particularly after a plan's data allowance has been used or during periods of network congestion.

For details on how traffic is managed, see our Network Management Policy.

Important Notes

• Data usage allowances apply per SIM or service line.
• Actual speeds may vary based on location, signal quality, network congestion, and equipment.
• This page is a general explanation of data usage and does not replace plan-specific disclosures.