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Accessibility Statement

We are committed to ensuring digital accessibility for all users, including people with disabilities.

Our Commitment to Accessibility

Twisted VoIP LLC is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible.

We are continually improving the user experience for everyone, and applying the relevant accessibility standards as part of our development process.

Standards and Compliance

WCAG 2.1 Level AA

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and provide a better user experience for everyone.

The four main principles of WCAG are that web content should be:

Perceivable

Information and user interface components must be presentable to users in ways they can perceive

Operable

User interface components and navigation must be operable

Understandable

Information and the operation of the user interface must be understandable

Robust

Content must be robust enough to be interpreted by a wide variety of user agents, including assistive technologies

Ongoing Accessibility Efforts

We are continuously working to enhance the accessibility of our website and digital platforms. Our ongoing efforts include:

  • Regular accessibility audits and testing with assistive technologies
  • Training our development team on accessibility best practices
  • Ensuring proper semantic HTML markup and ARIA labels throughout our site
  • Maintaining sufficient color contrast ratios for text and interactive elements
  • Providing keyboard navigation support throughout the website
  • Ensuring all images have appropriate alternative text descriptions
  • Making forms and interactive elements accessible to screen readers

Feedback and Contact Information

If you encounter any accessibility barriers on our website or digital platforms, please let us know. Your feedback is valuable and helps us improve the accessibility of our services for all users.

Contact Us About Accessibility

Email

We take your feedback seriously and will do our best to resolve any issues promptly.

Technical Specifications

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Keyboard-only navigation
  • Speech recognition software
  • Browser zoom and text resizing features

Our website is tested with the latest versions of major browsers including Chrome, Firefox, Safari, and Edge.

We're Here to Help

Accessibility is an ongoing journey, and we're committed to continuous improvement. If you have suggestions on how we can make our services more accessible, we want to hear from you.

Thank you for helping us create a more inclusive digital experience for everyone.