Terms of Service
Please read these terms carefully before using our services.
Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.
Use License
Permission is granted to temporarily access our services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose
- Transfer the materials to another person or mirror the materials on any other server
Service Terms
Service Availability
We strive to provide our services 24/7, but we cannot guarantee uninterrupted access to our services. We reserve the right to suspend or terminate access to our services at any time without notice.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
Payment Terms
Services are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise specified in our refund policy.
Service Level Agreement
Our service level agreement (SLA) guarantees:
- 99.9% uptime for all services
- 24/7 technical support
- Response time within 1 hour for critical issues
Disclaimer
Our services are provided "as is". We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website. Your continued use of our services following the posting of changes constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at:
Email: legal@connectpro.com
Phone: 1-800-LEGAL
Address: 123 Business Center, New York, NY 10001, United States
Last updated: January 1, 2024