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Business Internet connectivity

Business Internet and
Backup Connectivity

Your business runs on reliable internet. We help you get it right.
We'll connect you with the best internet provider for your location and manage the setup. Whether you need a primary or backup connection, we've got you covered.

70+
National Carriers
99.9%
Uptime SLA Options
5G/LTE
Backup Available

Why Reliable Internet Matters

Downtime costs more than you think. Every minute offline is lost productivity, missed sales, and frustrated customers.

VoIP and Cloud Tools

Your phone system, CRM, and productivity apps all depend on a stable connection. When the internet drops, so does your ability to communicate.

Point of Sale Systems

Card readers, inventory systems, and order management need continuous connectivity. An outage means lost transactions.

Security and Monitoring

Alarm systems, cameras, and access controls rely on internet to function. Losing connectivity can leave your business exposed.

Remote Workers

Video calls, file sharing, and collaboration tools require solid bandwidth. Poor connections hurt productivity across your team.

Customer Experience

From online orders to guest WiFi, your customers expect things to work. Downtime damages trust and sends people elsewhere.

Compliance Requirements

Many industries require reliable connectivity for reporting and record-keeping. Outages can put you out of compliance.

How Twisted VoIP Helps

We are not an internet provider. We are your partner for finding, setting up, and managing the right connection for your business.

1

Consultation

We learn about your location, usage, and reliability needs. Then we research available carriers and options in your area.

  • Speed and bandwidth assessment
  • Carrier availability check
  • Budget and contract review
2

Carrier Matching

We present your best options and negotiate on your behalf. No commissions influence our recommendations.

  • Access to 70+ national carriers
  • Competitive pricing
  • Custom contract terms
3

Setup and Support

We coordinate the installation and stay with you for ongoing support. If something goes wrong, we escalate it for you.

  • Installation coordination
  • Priority escalation support
  • Quarterly service reviews

Internet Solutions by Business Size

We match you with the right technology based on your needs, not what is easiest to sell.

Small Business

5 to 25 employees

  • Fiber Internet
  • Cable Broadband
  • Fixed Wireless
  • 5G Business Internet

Mid-Market

25 to 200 employees

  • Dedicated Internet Access
  • SD-WAN
  • MPLS
  • Multi-location networking

Enterprise

200+ employees

  • Dark Fiber
  • Wavelength Services
  • Global Network Solutions
  • Custom SLA agreements

On legacy CenturyLink or Qwest service?

Lumen is phasing out older business Internet, T1/private line, and voice products. Existing service continues for now, but it's a good time to review your options.

See What's Changing

FAILOVER5: Backup Internet That Just Works

FAILOVER5 is our own business continuity product, built specifically to keep you online when your primary internet fails. It runs on nationwide cellular networks from Verizon, AT&T, and T-Mobile, so you get reliable coverage wherever your business operates.

FAILOVER5 provides the cellular data connection your router or firewall uses as a backup path. When your primary internet goes down, your equipment switches traffic to FAILOVER5 automatically. Your phones stay connected. Your payment terminals keep processing. Your cloud apps stay online. We handle the data plan; your network handles the rest.

Automatic failover
Works on nationwide networks
No IT setup needed
Plug-and-play install
VoIP compatible
Predictable pricing
Explore FAILOVER5
FAILOVER5 backup internet solution
Auto-Failover
Switches in seconds

Who Needs Backup Internet?

If your business depends on internet connectivity, you need a backup plan. Here are the most common use cases.

VoIP Phone Systems

Keep calls flowing even when the main line is down.

Alarm and Security

Maintain monitoring and access control during outages.

Point of Sale

Process transactions without interruption.

Remote Sites

Ensure connectivity at locations with limited options.

Why Work With Twisted VoIP?

Going direct to a carrier might seem simpler, but here is what you miss.

Going Direct to a Carrier

What you deal with

  • -Limited to that carrier's options
  • -Sales reps focused on quotas
  • -Long hold times for support
  • -No one to escalate issues
  • -Contract terms favor the carrier

Working With Twisted VoIP

What you get

  • +Access to 70+ carriers
  • +Unbiased recommendations
  • +Priority support escalation
  • +A real partner on your side
  • +We negotiate for you

Ongoing Support Included

We do not disappear after installation. When you have issues, we escalate with the carrier on your behalf. When your contract is up, we help you renegotiate or find a better option. You get a dedicated partner, not a 1-800 number.

Ready to Get Connected?

Tell us about your business and we will find the right internet solution for your location, budget, and reliability needs.

Explore FAILOVER5