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Lumen (CenturyLink) copper phone line retirement

Lumen (CenturyLink) has asked the FCC for permission to stop offering copper phone service in 12 filings that cover 461 of its telephone exchanges in 8 states. The next date is October 18, 2026.

Lumen also says it is moving toward the end of sale of its business voice services, so we list its 472 exchanges with no filing yet as well (17 states in all).

A filing usually covers part of an area, not every address, and Lumen (CenturyLink) has to notify customers before it changes their service.

Lumen (CenturyLink) filings

EffectiveCompanyWhatStatesLumen (CenturyLink) townsDocket
As of November 10, 2024Lumen (CenturyLink)legacy voice serviceCO14824-292
As of July 21, 2025Lumen (CenturyLink)legacy voice serviceFL9125-170
As of August 1, 2025Lumen (CenturyLink)legacy voice serviceCO14825-177
As of October 6, 2025Lumen (CenturyLink)legacy voice serviceND2925-242
As of March 31, 2026Lumen (CenturyLink)legacy voice serviceFL9126-8
As of April 20, 2026Lumen (CenturyLink)legacy voice serviceIA, UT326-55
As of May 15, 2026Lumen (CenturyLink)Legacy voice serviceCO14826-66
As of August 24, 2026Lumen (CenturyLink)legacy voice serviceIA, ID, UT18426-176
As of August 24, 2026Lumen (CenturyLink)legacy voice serviceFL, NV9926-177
As of August 24, 2026Lumen (CenturyLink)legacy voice serviceCO14826-178
October 18, 2026Lumen (CenturyLink)legacy voice serviceIA, UT15126-242
December 7, 2026Lumen (CenturyLink)phone lines on the copper network (legacy voice service)NM126-247

Towns by state

Each town page shows the filings that may cover it and its dates.

Colorado · 148 town pages state page
Florida · 91 town pages state page
Idaho · 33 town pages state page
Iowa · 118 town pages state page
Nevada · 8 town pages state page
New Mexico · 1 town page state page
North Dakota · 29 town pages state page
Utah · 33 town pages state page

Lumen exchanges with no filing yet

Lumen says it is moving toward the end of sale of business voice here; no decommissioning date has been given.

Arizona · 28 town pages state page
Minnesota · 102 town pages state page
Montana · 56 town pages state page
Nebraska · 57 town pages state page
New Mexico · 33 town pages state page
Oregon · 64 town pages state page
South Dakota · 33 town pages state page
Washington · 68 town pages state page
Wisconsin · 1 town page state page
Wyoming · 30 town pages state page

Updated October 15, 2026 from public FCC filings and telephone exchange data. Not legal or regulatory advice. Need help moving lines? See POTS line replacement.