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Copper phone line retirement in Carroll, IA

CenturyLink (Lumen), which serves the Carroll exchange, has filed with the FCC to retire copper phone service in portions of Iowa, as of August 24, 2026.

The filing covers parts of Iowa and doesn't list addresses, so your line may or may not be included. CenturyLink (Lumen) has to notify customers before it changes their service.

Get a plan for your lines Check a specific line

Or call 623-307-5548

What has been filed

  • CenturyLink (Lumen) has asked the FCC for permission to stop offering legacy voice service in portions of Iowa, as of August 24, 2026.

    FCC docket 26-176 · covers portions of the state

  • CenturyLink (Lumen) has asked the FCC for permission to stop offering legacy voice service in portions of Iowa, on or after October 18, 2026.

    FCC docket 26-242 · covers portions of the state

Areas served by the Carroll exchange

Besides Carroll, the exchange serves Maple River.

ZIP codes: 51401. Exchange boundaries don't follow ZIP codes exactly, so check your phone number to be sure.

What usually runs on these lines

  • Fire alarm and security panels that dial out
  • Elevator emergency phones
  • Fax machines
  • Gate and call boxes
  • Card terminals and ATMs
  • Main business lines and phone systems

Get a plan for your lines in Carroll

Tell us what runs on your CenturyLink or Lumen lines. We'll tell you which are affected and what we'd replace them with: business VoIP for phones and fax, and Ooma AirDial for alarm panels, elevator phones and other equipment. No obligation.

Prefer to talk? Call 623-307-5548.

What are your lines used for? (check any)

Nearby areas

Based on public FCC filings and telephone exchange data, updated as new filings appear. Not legal or regulatory advice.