IT support for retail stores and restaurants
In a store or restaurant, the computers are the registers. When a POS station freezes or the receipt printer drops off the network during a rush, the line backs up and people leave.
Get a quoteWhat we look after
- Point of sale stations, receipt and label printers, and barcode scanners.
- The back-office computer, kept updated and backed up.
- The network: firewall, switches, and Wi-Fi with customers on a separate network from your registers.
- Cameras and other equipment that rely on the network.
How it works
POS stations and front counter computers get the same support agent and monitoring as office computers. If a station stops checking in, we see it. Most fixes happen remotely, and managers can ask for help from the icon on the screen or by calling us.
If your internet goes down, so do card payments for most systems. We usually pair stores with backup internet; see FAILOVER5.
Questions
Do you support our POS software?
We support the stations, printers, scanners and network it runs on, and work with your POS company when the problem is inside their software.
Can you support several stores?
Yes. Each store shows up separately in the customer portal, and the setup is the same at every location.
Get a quote
Tell us about your business and what you have today. We'll come back with a plan and a quote.