IT support for warehouses and industrial sites
In a warehouse, IT problems show up on the dock: a scanner that drops off the Wi-Fi in the back aisles, a label printer that stops printing, a shipping station that will not log in. Every one of them holds up trucks.
Get a quoteWhat we look after
- Wi-Fi coverage across the building, so scanners and tablets stay connected in every aisle.
- Shipping stations, label printers and barcode scanners.
- Office computers: updates, managed antivirus, remote support and daily-checked backups.
- Firewalls and switches, with cameras and equipment on their own network.
- Secure remote access for managers and the main office.
How it works
Our support agent and monitoring cover the office and the shipping stations alike, so a station that stops checking in opens a ticket. Most fixes are remote, and staff can ask for help from the icon on their screen.
You can follow every request in the customer portal and see every device we manage. Support is remote; your team handles anything that needs plugging in, with us on the phone.
Questions
Our Wi-Fi drops in the back of the building. Can you fix that?
Usually, with access points placed for the racking and metal in the building. We look at your layout and the current setup first.
Can you support more than one site?
Yes. Each site shows up separately in the portal and gets the same setup.
Get a quote
Tell us about your business and what you have today. We'll come back with a plan and a quote.