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Copper phone line retirement in Durham (Research Triangle Park), NC

Frontier, which serves the Durham (Research Triangle Park) exchange, has filed with the FCC to retire copper phone service in portions of North Carolina, on or after November 16, 2026.

The filing covers parts of North Carolina and doesn't list addresses, so your line may or may not be included. Frontier has to notify customers before it changes their service.

Get a plan for your lines Check a specific line

Or call 623-307-5548

What has been filed

  • Frontier has asked the FCC for permission to stop offering residential and business legacy TDM-based voice service in portions of North Carolina, on or after November 16, 2026.

    FCC docket 26-170 · covers portions of the state

  • Frontier has asked the FCC for permission to stop offering business copper phone services (business lines, PBX trunks, ISDN and similar) in portions of North Carolina, on or after November 16, 2026.

    FCC docket 26-171 · covers portions of the state

Areas served by the Durham (Research Triangle Park) exchange

Besides Durham (Research Triangle Park), the exchange serves Durham (research Triangle Park).

What usually runs on these lines

  • Fire alarm and security panels that dial out
  • Elevator emergency phones
  • Fax machines
  • Gate and call boxes
  • Card terminals and ATMs
  • Main business lines and phone systems

Get a plan for your lines in Durham (Research Triangle Park)

Tell us what runs on your Frontier lines. We'll tell you which are affected and what we'd replace them with: business VoIP for phones and fax, and Ooma AirDial for alarm panels, elevator phones and other equipment. No obligation.

Prefer to talk? Call 623-307-5548.

What are your lines used for? (check any)

Nearby areas

Based on public FCC filings and telephone exchange data, updated as new filings appear. Not legal or regulatory advice.