Phone systems for property management
Property managers juggle tenant calls, owner calls and the 2 a.m. "water is coming through the ceiling" call. Each property may have its own number, and the buildings themselves are full of phone lines for gates, elevators and alarms.
Get a quoteWhat the phones need to do
- A number per property that rings the right manager.
- After-hours routing that sends emergencies to whoever is on call and everything else to voicemail.
- Leasing calls answered quickly, even when the office is busy.
- Managers reachable from the field without giving out personal numbers.
How we set it up
We set property managers up on RingCentral. Each property keeps its own number and menu, and the menu after hours can ask "is this an emergency" and send those calls to the on-call phone. Managers use the app in the field.
The building lines
Gate call boxes, elevator phones, fire alarm panels and pool phones are usually on copper lines, and phone companies are retiring copper across the country. These lines need a line replacement rather than a phone system. See our guides on gate call boxes, elevator phones and pool and emergency phones, or check a building's area.
Questions
Can each property have its own number?
Yes. Each property keeps its own number and greeting, all on one system you manage.
Do the building phones move to the same system?
Usually not. Gate, elevator and alarm lines need a dedicated line replacement like Ooma AirDial, which keeps the existing equipment working.
Get a quote
Tell us about your business and what you have today. We'll come back with a plan and a quote.