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Lumen (CenturyLink): FCC docket 25-202

Lumen (CenturyLink) has asked the FCC for permission to stop offering Plain Old Telephone Service and Primary Rate Interface Service in Pike Road, Hope Hull and Montgomery, Alabama; in Baton Rouge, Louisiana; in Bay St. Louis, Biloxi, Gautier, Gulfport, Kiln and on Keesler AFB, Mississippi; and in De Forest, Fitchburg, Hartford, Madison, Middleton and Sun Prairie, Wisconsin, as of September 9, 2025.

Nothing stopped this request, so under FCC rules it was approved automatically on July 27, 2025. The phone company still has to notify customers before it changes their service. FCC notice

This filing comes from a company that sells lines over another phone company's network, or it names cities or customers rather than telephone exchanges, so we don't match it to town pages. If you buy phone lines from Lumen (CenturyLink), it applies to you; the FCC docket has the full details.

Filing details

Docket
WC Docket No. 25-202 (FCC)
FCC docket opened
June 23, 2025
Effective
As of September 9, 2025 (requested; approved automatically)
Services
Plain Old Telephone Service and Primary Rate Interface Service
Filed by
CenturyLink Communications, LLC
States
AL, LA, MS, WI
Area (as filed)
Pike Road, Hope Hull and Montgomery, Alabama; in Baton Rouge, Louisiana; in Bay St. Louis, Biloxi, Gautier, Gulfport, Kiln and on Keesler AFB, Mississippi; and in De Forest, Fitchburg, Hartford, Madison, Middleton and Sun Prairie, Wisconsin

Updated November 4, 2026 from public FCC filings and telephone exchange data. Not legal or regulatory advice. Need help moving lines? See POTS line replacement.