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Lumen (CenturyLink): FCC docket 25-161

Lumen (CenturyLink) has asked the FCC for permission to stop offering business copper phone services (business lines, PBX trunks, ISDN and similar) in Alaska, Arizona, Arkansas, Delaware, Louisiana, Maine, Minnesota, Missouri, Mississippi, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming, as of July 10, 2025.

Nothing stopped this request, so under FCC rules it was approved automatically on May 23, 2025. The phone company still has to notify customers before it changes their service. FCC notice

This filing comes from a company that sells lines over another phone company's network, or it names cities or customers rather than telephone exchanges, so we don't match it to town pages. If you buy phone lines from Lumen (CenturyLink), it applies to you; the FCC docket has the full details.

Filing details

Docket
WC Docket No. 25-161 (FCC)
FCC docket opened
April 16, 2025
Effective
As of July 10, 2025 (requested; approved automatically)
Services
business copper phone services (business lines, PBX trunks, ISDN and similar)
Filed by
Global Crossing Telecommunications, Inc. and Global Crossing Local Services, Inc., subsidiaries of Lumen Technologies, Inc.
States
AK, AR, AZ, DE, LA, ME, MN, MO, MS, ND, NH, NM, NV, OH, OK, RI, SC, SD, WV, WY
Area (as filed)
Alaska, Arizona, Arkansas, Delaware, Louisiana, Maine, Minnesota, Missouri, Mississippi, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming

Updated November 4, 2026 from public FCC filings and telephone exchange data. Not legal or regulatory advice. Need help moving lines? See POTS line replacement.