Lumen (CenturyLink): FCC docket 25-160
Lumen (CenturyLink) has asked the FCC for permission to stop offering Local Exchange Service, Operator Service and Directory Assistance, Long Distance Service, Toll Free Service, and Voice Local Services in California, New Jersey, New York, Tennessee and Texas, as of September 16, 2025.
Nothing stopped this request, so under FCC rules it was approved automatically on May 23, 2025. The phone company still has to notify customers before it changes their service. FCC notice
This filing comes from a company that sells lines over another phone company's network, or it names cities or customers rather than telephone exchanges, so we don't match it to town pages. If you buy phone lines from Lumen (CenturyLink), it applies to you; the FCC docket has the full details.
Filing details
- Docket
- WC Docket No. 25-160 (FCC)
- FCC docket opened
- April 9, 2025
- Effective
- As of September 16, 2025 (requested; approved automatically)
- Services
- Local Exchange Service, Operator Service and Directory Assistance, Long Distance Service, Toll Free Service, and Voice Local Services
- Filed by
- Global Crossing Telecommunications, Inc. and Global Crossing Local Services, Inc., subsidiaries of Lumen Technologies, Inc. (Global Crossing)
- States
- CA, NJ, NY, TN, TX
- Area (as filed)
- California, New Jersey, New York, Tennessee and Texas
Updated November 4, 2026 from public FCC filings and telephone exchange data. Not legal or regulatory advice. Need help moving lines? See POTS line replacement.