Mitel Cloud Services: FCC docket 24-70

Mitel Cloud Services has asked the FCC for permission to stop offering MiCloud Engage Contact Center service, which includes interconnected VoIP service throughout the United States, including the District of Columbia and Puerto Rico, as of July 5, 2024.

Nothing stopped this request, so under FCC rules it was approved automatically on July 5, 2024. The phone company still has to notify customers before it changes their service. FCC notice

This filing is about MiCloud Engage Contact Center service, which includes interconnected VoIP service, not ordinary copper phone lines. We list it so the record is complete.