Lumen (CenturyLink): FCC docket 24-696
Lumen (CenturyLink) has asked the FCC for permission to stop offering Engage Voice over Internet Protocol Service in all 50 states, the District of Columbia and Puerto Rico, as of January 18, 2025.
Nothing stopped this request, so under FCC rules it was approved automatically on January 18, 2025. The phone company still has to notify customers before it changes their service. FCC notice
This filing is about Engage Voice over Internet Protocol Service, not ordinary copper phone lines. We list it so the record is complete.
Filing details
- Docket
- WC Docket No. 24-696 (FCC)
- FCC docket opened
- December 11, 2024
- Effective
- As of January 18, 2025 (requested; approved automatically)
- Services
- Engage Voice over Internet Protocol Service
- Filed by
- CenturyLink Communications, LLC (CenturyLink)
- States
- Nationwide
- Area (as filed)
- in all 50 states, the District of Columbia and Puerto Rico
Updated November 4, 2026 from public FCC filings and telephone exchange data. Not legal or regulatory advice. Need help moving lines? See POTS line replacement.