Twisted VoIPTerms and Conditions

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://twistedvoip.com and Twisted VoIP LLC and governs data collection and usage. Unless otherwise noted, all references to Twisted VoIP for this Privacy Policy include https://twistedvoip.com and Twisted VoIP LLC. The Twisted VoIP website is an eCommerce site. Using the Twisted VoIP website, you consent to the data practices described in this statement.

Collection of your Personal Information

To better provide you with products and services offered, Twisted VoIP may collect personally identifiable information, such as your:

First and Last Name
Mailing Address
E-mail Address
Phone Number
Employer
Job Title
Physical Address

If you purchase Twisted VoIP’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Twisted VoIP may also collect anonymous demographic information, which is not unique to you, such as your:

Age
Gender
Geographic Location

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Twisted VoIP’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstake or contest sponsored by one of our partners or us; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you about services and products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Twisted VoIP collects and uses your personal information to operate and deliver your requested services.

Twisted VoIP may also use your personally identifiable information to inform you of other products or services available from Twisted VoIP and its affiliates.

Sharing Information with Third Parties

Twisted VoIP does not sell, rent or lease its customer lists to third parties.

From time to time, Twisted VoIP may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique, personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Twisted VoIP may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to Twisted VoIP, and they are required to maintain the confidentiality of your data.

Twisted VoIP may disclose your personal information without notice if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with the legal process served on Twisted VoIP or the site; (b) protect and defend the rights or property of Twisted VoIP; and (c) act under exigent circumstances to protect the personal safety of users of Twisted VoIP, or the public.

Tracking User Behavior

Twisted VoIP may keep track of the websites and pages our users visit within Twisted VoIP to determine what Twisted VoIP services are the most popular. This data is used to deliver customized content and advertising within Twisted VoIP to customers whose behavior indicates that they are interested in a particular subject area.

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Automatically Collected Information

Twisted VoIP may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Twisted VoIP website.

Use of Cookies

The Twisted VoIP website may use “cookies” to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Twisted VoIP pages or register with Twisted VoIP sites or services, a cookie helps Twisted VoIP recall your detailed information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Twisted VoIP website, the previously provided information can be retrieved to use the Twisted VoIP features you customized efficiently.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not fully experience the interactive features of the Twisted VoIP services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for such other sites’ content or privacy practices. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Twisted VoIP secures your personal information from unauthorized access, use, or disclosure. Twisted VoIP uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Complete the transaction for which the personal data was collected, fulfill the terms of a written warranty or product recall conducted by federal law, provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise, use your personal information internally, in a lawful manner compatible with the context in which you provided the information.

Children Under Thirteen

Twisted VoIP does not knowingly collect personally identifiable information from children under thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Disconnecting your Twisted VoIP Account from Third Party Websites

You will be able to connect your Twisted VoIP account to third-party accounts. BY CONNECTING YOUR TWISTED VOIP ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (BY YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOURSELF, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time. Users may learn to disconnect their accounts from third-party websites by visiting their “My Account” page. Users may also contact us via email or telephone.

E-mail Communications

From time to time, Twisted VoIP may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and other general communication. To improve our Services, we may receive a notification when you open an email from Twisted VoIP or click on a link therein.

Suppose you would like to stop receiving marketing or promotional communications via email from Twisted VoIP. In that case, you may opt-out of such communications by “replying STOP” or “clicking on the UNSUBSCRIBE button…

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors we have contracted.

Changes to this Statement

Twisted VoIP reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in how we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our website, and updating any privacy information. Your continued use of the Website and Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Twisted VoIP welcomes your questions or comments regarding this Statement of Privacy. If you believe that Twisted VoIP has not adhered to this Statement, please get in touch with Twisted VoIP at:

Twisted VoIP LLC
2942 N 24th Street, Suite 114
Phoenix, Arizona 85016

Email Address:
[email protected]

Telephone number:
833-300-3908

Effective as of February 22, 2022

Twisted VoIP LLC Return Policy

At Twisted VoIP LLC, we strive to provide exceptional service and products to our customers. We understand that occasionally, circumstances may require a return or refund. Please read our return policy carefully to understand your options and responsibilities regarding returns and refunds.

1. Unused Balances:

Only unused balances are eligible for a refund.
Month-to-month accounts are not eligible for a refund; they will stop working at the end of the monthly term if you choose to cancel your account.

2. Hardware Returns:

Only unused hardware will be accepted with prior authorization (RMA – Return Merchandise Authorization).
An RMA is required before any refund will be processed on ANY hardware.
An RA (Return Authorization) is required for unused balance returns on telecommunication services.
The sale of open-box or refurbished hardware is rare, but these items are not eligible for return or refund under any circumstance other than in the event of an error by Twisted VoIP LLC.

3. Software Purchases:

Purchased software that is licensed directly to the end user is not eligible for a refund.

4. Call Quality Issues:

An RA will not be issued due to call quality issues determined by Twisted VoIP LLC to be on the end-user side. This includes improper network configurations or internet issues.

Refund Process:

Please get in touch with our customer support team to initiate a refund request for unused balances or authorized hardware returns.
Provide necessary details, including your account information, invoice number, and a brief reason for the refund request.
Once the return is approved, follow the instructions provided by our customer support team.
Refunds will be processed within 7-10 business days after the returned items are received and inspected.

Important Notes:

Refunds will be issued using the original payment method.
Twisted VoIP LLC reserves the right to deny any refund request that does not meet our return policy criteria.
Customers are responsible for all shipping costs associated with returning hardware items.
Twisted VoIP LLC is not responsible for items damaged or lost in transit during the return process.

We appreciate your understanding and cooperation. Please get in touch with our customer support team if you have any questions about our return policy.

Twisted VoIP LLC reserves the right to revise, amend, or modify this policy at any time without prior notice.

Agreement between User and twistedvoip.com

Welcome to twistedvoip.com. Outlined in this document are our terms and conditions. The twistedvoip.com website (the “Site”) is comprised of various web pages operated by Twisted VoIP, LLC (“Twisted VoIP”). Twistedvoip.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of twistedvoip.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

twistedvoip.com is an E-Commerce Site.

Twistedvoip.com provides Hosted PBX, SIP Trunk, Call Center, and other related Telecommunication services and products.

Privacy

Your use of twistedvoip.com is subject to Twisted VoIP’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting twistedvoip.com or sending emails to Twisted VoIP constitutes electronic communications. You consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to another person or entity. You acknowledge that Twisted VoIP is not responsible for third-party access to your account resulting from theft or misappropriation of your account. Twisted VoIP and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion.

Children Under Thirteen

Twisted VoIP does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use twistedvoip.com only with the permission of a parent or guardian.

Cancellation/Refund Policy

Twisted VoIP wants to ensure your complete satisfaction with our services. If you are dissatisfied with our services for any reason, we may return your unused money (your available balance) within a period of 7 business days. This period shall start for you on the date your declaration of revocation is sent, and for use on the date, it is received.

How to Return: If you need to return the money (your available balance), email us at [email protected], and we will provide you with a Return Authorization Number (RA) to set up a return. Returns will not be accepted without a Pre-Authorized RA number. Full refunds are given within seven business days. The refund will be returned only through PayPal with the applicable gateway charges of 6.6% extra.

If you cannot get your money (your available balance), please email customer service or call our customer service center for assistance. To expedite the processing of your return, please reference your order (RA) number.

Links to Third Party Sites/Third Party Services

Twistedvoip.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Twisted VoIP. Twisted VoIP is not responsible for the contents of any Linked Site, including any link contained in a Linked Site or any changes or updates to a Linked Site. Twisted VoIP is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Twisted VoIP of the site or any association with its operators.

Certain services made available via twistedvoip.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the twistedvoip.com domain, you at this moment acknowledge and consent that Twisted VoIP may share such information and data with any third party with whom Twisted VoIP has a contractual relationship to provide the requested product, service or functionality on behalf of twistedvoip.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use twistedvoip.com strictly by these terms of use. As a condition of your use of the Site, you warrant to Twisted VoIP that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, impair the Site, or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Twisted VoIP or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions in any such content and will not make any changes to it.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Twisted VoIP content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content. In particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and make no other use of the content without the express written permission of Twisted VoIP and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Twisted VoIP or our licensors except as expressly authorized by these Terms.

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

Twisted VoIP has no obligation to monitor the Communication Services. However, Twisted VoIP reserves the right to review materials posted to a Communication Service and remove any materials at its sole discretion. Twisted VoIP reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Twisted VoIP reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or to remove any information or materials, in whole or in part, in Twisted VoIP’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Twisted VoIP does not control or endorse the content, messages, or information found in any Communication Service. Therefore, Twisted VoIP expressly disclaims any liability about the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts have not authorized Twisted VoIP spokespersons, and their views do not necessarily reflect those of Twisted VoIP.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction, and dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials Provided to twistedvoip.com or Posted on Any Twisted VoIP Web Page.

Twisted VoIP does not claim ownership of the materials you provide to twistedvoip.com (including feedback and suggestions) or post, upload, input, or submit to any Twisted VoIP Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing, or submitting your Submission, you are granting Twisted VoIP, our affiliated companies, and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses, including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid concerning the use of your Submission, as provided herein. Twisted VoIP is under no obligation to post or use any Submission you may provide and may remove any Submission at any time at Twisted VoIP’s sole discretion.

By posting, uploading, inputting, providing, or submitting your Submission, you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section, including, without limitation, all the requests necessary for you to provide, post, upload, input or submit the Submissions.

Third-Party Accounts

You will be able to connect your Twisted VoIP account to third-party accounts. By clicking your Twisted VoIP account to your third-party account, you acknowledge and agree that you consent to the continuous release of information about you to others (by your privacy settings on those third-party sites). If you do not want information about yourself to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated, and administered by Twisted VoIP from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Twisted VoIP Content accessed through twistedvoip.com in any country or any manner prohibited by any applicable laws, restrictions, or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Twisted VoIP, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your breach of any rights of a third party, or your violation of any applicable laws, rules or regulations. Twisted VoIP reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In this event, you will fully cooperate with Twisted VoIP in asserting any available defenses.

Arbitration

In the event, that the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration under the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. Suppose any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions. In that case, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims regarding these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place individually; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Twisted VoIP agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TWISTED VOIP AND ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND CHANGES TO THE SITE AT ANY TIME.

TWISTED VOIP AND ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. TWISTED VOIP AND ITS SUPPLIERS AT THIS MOMENT DISCLAIM ALL WARRANTIES AND CONDITIONS ABOUT THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TWISTEDTWIST VOIP AND ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF TWISTED VOIP OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

In its sole discretion, Twisted VoIP reserves the right to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Arizona. You at this moment consent to the exclusive jurisdiction and venue of courts in Arizona in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not affect all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Twisted VoIP due to this agreement or use of the Site. Twisted VoIP’s performance of this agreement is subject to existing laws and legal processes, and nothing contained in this agreement is in derogation of Twisted VoIP’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Twisted VoIP concerning such use. If any part of this agreement is determined to be invalid or unenforceable under applicable law, including but not limited to the warranty disclaimers and liability limitations set forth above, then suppose any part of this agreement is determined to be invalid or unenforceable under applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above. In that case, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Twisted VoIP concerning the Site. It supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Twisted VoIP concerning the Site. A printed version of this agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The express wish of the parties is that this agreement and all related documents be written in English.

Changes to Terms

In its sole discretion, Twisted VoIP reserves the right to change the Terms under which twistedvoip.com is offered. The most current version of the Terms will supersede all previous understandings. Twisted VoIP encourages you to review the Terms to stay informed of our updates periodically.

Contact Us

Twisted VoIP welcomes your questions or comments regarding the Terms:

Twisted VoIP, LLC
2942 N 24th Street, Suite 114
Phoenix, Arizona 85016

Email Address:
[email protected]

Telephone number:
833-300-3908

Effective as of February 22, 2022