# Twisted VoIP

> Managed infrastructure, business communications, and Private AI Infrastructure for U.S. businesses. Chandler, Arizona-based, operating since 2021.

Twisted VoIP LLC is a managed services company providing unified communications, managed IT support, business internet consulting, POTS line replacement, colocation, custom server hosting, Private AI Infrastructure, and technology consulting to SMBs, MSPs, law firms, accounting firms, municipalities, and operations-focused organizations across the United States. We are relationship-first: direct engineer access, no ticket queues, and consultative deployments.

## Services

- [Unified Communications](https://twistedvoip.com/unified-communications): Managed VoIP phone systems, video conferencing, and team messaging via leading UC platforms. Business sizes from 5 to 500+ users.
- [Business Internet](https://twistedvoip.com/business-internet): Vendor-neutral business internet consulting and procurement across 70+ national carriers. Includes Business Cellular Internet, our own Verizon, AT&T and T-Mobile service for a main connection or backup, orderable online.
- [POTS Line Replacement](https://twistedvoip.com/pots-line-replacement): Compliant replacement of legacy copper POTS lines for fire alarms, elevators, security systems, and emergency phones using cellular, VoIP, and fiber alternatives.
- [Lumen Business Voice End of Sale](https://twistedvoip.com/lumen-legacy-services): What CenturyLink and Qwest business customers should know: Lumen is moving toward the end of sale of its business voice and VoIP products (Mass Markets, residential and small business, excluded), with no immediate change and no decommissioning date. Bill review, phone system replacement, number porting and line replacement.
- [Ooma AirDial](https://twistedvoip.com/pots-line-replacement#airdial): Ooma AirDial service to replace copper phone lines for alarm panels, elevator phones, fax, call boxes, and payment terminals; available anywhere in the U.S. with cellular coverage.
- [Phone Line Retirement Check](https://twistedvoip.com/phone-line-retirement-check): Free check of whether a U.S. phone number, ZIP code or town is in an FCC copper discontinuance filing, with the carrier, docket and date.
- [Copper Retirement by Town](https://twistedvoip.com/copper-retirement): Pages for every U.S. area named in a copper phone line retirement filing, by state and town.
- [Managed IT](https://twistedvoip.com/managed-it): Managed IT support for small businesses: help desk, remote support, monitoring and alerts, Windows and software updates, managed antivirus, monitored backups, network and firewall management, and equipment tracking. Windows and Linux computers, offices and retail stores.
- [Infrastructure as a Service](https://twistedvoip.com/infrastructure-as-a-service): U.S.-based colocation and custom-built server hosting with 24/7 direct engineer access, redundant power, and premium connectivity.
- [Private AI Infrastructure](https://twistedvoip.com/private-ai): Managed private AI environments for internal knowledge search, workflow automation, AI agents, and operational AI. Managed platform plans start at $799/month with deployment scoped per engagement.
- [Technology Consulting](https://twistedvoip.com/consulting): Telecom expense management, infrastructure planning, vendor negotiations, business continuity, and digital transformation guidance.

## By industry and area

- [Business Phone Systems](https://twistedvoip.com/business-phone-systems): RingCentral phone systems set up for how each kind of business takes calls. Industries: [Law firms](https://twistedvoip.com/business-phone-systems/law-firms), [Restaurants](https://twistedvoip.com/business-phone-systems/restaurants), [Property management](https://twistedvoip.com/business-phone-systems/property-management), [Multi-location businesses](https://twistedvoip.com/business-phone-systems/multi-location-businesses), [Retail stores](https://twistedvoip.com/business-phone-systems/retail-stores), [Manufacturing](https://twistedvoip.com/business-phone-systems/manufacturing), [Industrial and warehouse](https://twistedvoip.com/business-phone-systems/industrial).
- Managed IT by industry: [Law firms](https://twistedvoip.com/managed-it/law-firms), [Retail stores and restaurants](https://twistedvoip.com/managed-it/retail-and-restaurants), [Multi-location businesses](https://twistedvoip.com/managed-it/multi-location-businesses), [Manufacturing](https://twistedvoip.com/managed-it/manufacturing), [Industrial and warehouse](https://twistedvoip.com/managed-it/industrial).
- Business internet by industry: [Retail stores and restaurants](https://twistedvoip.com/business-internet/retail-and-restaurants), [Multi-location businesses](https://twistedvoip.com/business-internet/multi-location-businesses), [Manufacturing](https://twistedvoip.com/business-internet/manufacturing), [Industrial and warehouse](https://twistedvoip.com/business-internet/industrial).
- Phoenix area (Twisted VoIP is based in Chandler): phone systems in [Phoenix area](https://twistedvoip.com/business-phone-systems/phoenix-az), [Chandler](https://twistedvoip.com/business-phone-systems/chandler-az); IT support in [Phoenix area](https://twistedvoip.com/managed-it/phoenix-az), [Chandler](https://twistedvoip.com/managed-it/chandler-az). Setup and support are remote; phones ship configured.

## Guides for phones, internet and payments

- [How to Switch Business Phone Providers and Keep Your Number](https://twistedvoip.com/switch-business-phone-provider-keep-number): FCC porting rules (47 CFR 52.34-52.36), what to gather, the order to do things in, what breaks.
- [Keeping Card Payments Working When the Internet Goes Down](https://twistedvoip.com/card-payments-when-internet-goes-down): how terminals connect, offline mode and its risk, backup options.
- [What to Ask Before Signing a Business Internet Contract](https://twistedvoip.com/business-internet-contract-questions): term, auto-renewal, construction charges, upload speed, repair commitments.
- [Protecting Your Business Phone System From Toll Fraud](https://twistedvoip.com/business-phone-toll-fraud): voicemail and phone system break-ins, weekend timing, the settings that stop it (FCC, FBI sources).
- [Phones and Internet When You Open or Move an Office](https://twistedvoip.com/new-office-phone-internet-checklist): ordering internet early, numbers, building lines, and the 911 rules for business phone systems (47 CFR 9.16).

## Copper line retirement resources

- [Timeline](https://twistedvoip.com/copper-retirement/timeline): every FCC copper phone line discontinuance filing by date.
- [By phone company](https://twistedvoip.com/copper-retirement/carriers): AT&T, Verizon, Frontier, Lumen and others.
- [New filings feed (RSS)](https://twistedvoip.com/copper-retirement/feed.xml).
- Filing alerts: town pages and the line check offer a free email alert (double opt-in) when a new FCC filing names an area.
- Guides: [Copper Phone Line Retirement: What Businesses Need to Know](https://twistedvoip.com/copper-phone-line-retirement), [What Is a POTS Line? And What Replaces It](https://twistedvoip.com/what-is-a-pots-line), [FCC Copper Retirement Rules Explained (2026)](https://twistedvoip.com/fcc-copper-retirement-rules), [Fire Alarm POTS Line Replacement: What NFPA 72 Allows](https://twistedvoip.com/fire-alarm-pots-replacement), [Elevator Phone POTS Line Replacement and ASME A17.1](https://twistedvoip.com/elevator-phone-pots-replacement), [Fax After Copper Line Retirement: Your Options](https://twistedvoip.com/fax-after-copper-retirement), [Ooma AirDial vs POTS Link vs MetTel: POTS Replacement Compared](https://twistedvoip.com/pots-replacement-comparison), [Security Alarm Phone Line Replacement](https://twistedvoip.com/security-alarm-pots-replacement), [Gate Call Box and Entry Phone Line Replacement](https://twistedvoip.com/gate-call-box-phone-line-replacement), [Pool, Blue Light and Area of Refuge Phone Line Replacement](https://twistedvoip.com/emergency-phone-line-replacement).

## Company

- [About](https://twistedvoip.com/about): Company mission, vision, and core values.
- [Customer Support](https://twistedvoip.com/support): Support ticket submission, remote support tools, phone and email contact.
- [Customer Downloads](https://twistedvoip.com/downloads): Software downloads and vendor utilities for customers, including WatchGuard SSL VPN clients.
- [Contact](https://twistedvoip.com/contact): General inquiries and consultation requests.

## Legal

- [Privacy Policy](https://twistedvoip.com/privacy)
- [Terms of Service](https://twistedvoip.com/terms)
- [Private AI Service Terms](https://twistedvoip.com/private-ai-service-terms)
- [Acceptable Use Policy](https://twistedvoip.com/acceptable-use-policy)
- [Network Management Policy](https://twistedvoip.com/network-management-policy): FCC transparency disclosures for our cellular internet service
- [Billing Discounts and Bundled Pricing](https://twistedvoip.com/discounts)
- [Data Usage Information](https://twistedvoip.com/data-usage)
- [Accessibility Statement](https://twistedvoip.com/accessibility)

## Optional

- [Full Site Reference](https://twistedvoip.com/llms-full.txt): Expanded reference including pricing tiers, service categories, compliance certifications, and implementation service catalog.

## Contact

- Phone: 623-307-5548
- Email: info@twistedvoip.com
- Address: 2600 W Germann Rd, Chandler, AZ 85286
- Service Area: United States