Getting Started #

Package Contents #

TIP:

• We recommend that you use the included accessories because other accessories may have compatibility issues that prevent them from working properly.
• The included USB-A to USB-C cable is specially provided for connecting the wireless charger WHC60 and WH67 to a PC or the compatible Yealink desk phone.
• One of the eartips has been attached to the headset.

Overview #

NOTE:

Before using the Teams functions, you should install the Microsoft Teams client on your PC.

Basic Usage #

Headset #

Base #

WH66/WH67 Base Function	Action
Place a new call	1. Tap the connected device Card or  (Teams version)/(UC version). 2. Enter the desired number. 3. Optional: Select the desired outgoing dialing device. 4. Tap Call.
Place a call from the directory	1. Tap  (Teams version), and go to Contacts/(UC version). 2. Select the desired contact group and find the desired contact. 3. Tap the contact to enter the detail screen. 4. Tap .
Place a call from the call history	1. Do one of the following: -Tap <img src=“https://support.yealink.com/support-service/attachment/previewFile?fileCode=06e9b63b49f745f8″” /> (Teams version) or  , and go to History or . -Tap  or  and select  (UC version). 3. Select the desired call record to place a call.
Answer call	Tap .
End call	Tap .
Reject call	Tap  (Teams version). Tap  (UC version).
Silence a call (UC version)	Tap
Hold call	Tap (Teams version). Tap  (UC version) and select Hold.
Resume call	Tap Resume.
Adjust volume	Tap  and drag the slider (Teams version) . Tap  or (UC version) .
Mute/unmute microphone	Tap  or and drag the slider (Teams version) . Tap  or  (UC version) .
Place a new call during a call	Tap  and select New call.
Redial	1. Tap  or the user account avatar. 2. Tap Redial. 3. Select a device to redial. NOTE It is only available to the Teams version.

Volume Adjustment #

Headset	Function
	Slide up/down on the volume control panel.

Mute/Unmute Microphone #

Mute/Unmute Microphone	Function
	Press Mute button.

Switch Headset/Speakerphone Mode #

Headset	Function
WH66
	Press and hold Mute button. NOTE The call will automatically switch to the headset channel during a hands-free call after the headset reconnects.

Power #

Headset #

Power ON #

Do one of the following:

• Press and hold Call Control button for 3 seconds.
• Power on the base and dock the headset in the base. The headset will be charged whenever it is docked in a base connected to a power supply.

  WH62/WH66	WH63/WH67

NOTE:

The headset will be charged whenever it is docked in a base that is connected to a power supply.

Power OFF #

Undock the headset and hold the Call Control button for 3 seconds.

WH62/WH66	WH63/WH67

You can hear the prompt “power off” tone indicating headset status.

NOTE:

Power off the headset will only disconnect the connection between the base and the headset but will not delete the pairing information between the base and the headset

Base #

Power ON #

Plug the base into a power supply via the supplied power adapter.

• For the WH62/WH63 base, all LED indicators on the base light up and then go off.
• For the WH66/WH67, the power LED indicator glows red.

Power OFF #

• For the WH62/WH66/WH67 base, unplug the power adapter.
• For the WH63 base, unplug the power adapter and disconnect it from the USB device.

LED Indicator Status #

LED	Headset/Busylight Status
Off	Power off/idle (not on the base)
Flash red slowly	Battery < 5% (low battery)
Flash red and green alternatively	Firmware update
Flash orange slowly	Out of range
Charging
Breathing red	Battery <5%
Breathing green	Battery ≥ 5% and <100%
Solid green	Battery 100% (full)
Calling NOTE: You can turn off the busylight through Yealink USB Connect, the busylight will be on only when there is an incoming call. It can optimize battery performance.
Flash green	Idle
Flash red fast	Ringing
Solid red	In the call/mute
Flash red twice	Hold
Teams
Solid purple	Connecting to Teams
Flash purple	Missed call/voice message notification

Handling Multiple Calls #

The headset and base can accept and handle multiple calls at the same time.

NOTE

It is temporarily not applicable for Teams software because of the Microsoft Teams issue.

 

 

Function	Action
End the current call and answer the coming call	Press the Call Control button.
Hold the current call and answer the coming call	Press and hold the Call Control button for 2 seconds. For WH66/WH67, you can also tap  to answer on the base.
Switch between held call and active call	Press and hold the Call Control button for 2 seconds. For WH66/WH67, you can also tap  (Teams version) / tap  to select  (UC version) on the base.
Reject the incoming call, while on a current call	Double-press the Call Control button. For WH66/WH67, you can also reject on the base.