Yealink SIP-T57W

10 min read

Installation & Connection #

Package Contents #

The following items are included in your package. If you find anything missing, contact your system administrator.

Assembling the Phone #

1. Attach the stand and adjust the angle of the screen.
You can also mount the phone to a wall.

2. Connect the handset and optional headset.

3. Connect the USB flash drive.

NOTE:

The USB port can also be used to connect other USB devices, such as EXP50, USB headset and so on.

4. Connect the AC power or PoE.

NOTE:

The phone should be used with Yealink’s original power adapter(5V/2A) only. The use of the third-party power adapter may cause damage to the phone.

5. Connect to the network.

  • Connect to the wired network:

NOTE:

If you are connecting a PC to your phone, we recommend using the Ethernet cable provided by Yealink.

  • Connect to the wireless network
    1. Go to Menu > Basic > Wi-Fi.
    2. Enable Wi-Fi.
    3. Select an available wireless network from the list of networks.
    4. If the network is secure, enter its password in the Password field.
    5. Tap OK to connect to the wireless network.

Hardware Introduction #

NO. Item Description
1 Power LED Indicator Indicate call, message, and phone system status.
2 Touch Screen • Allow you to select items and navigate menus on the touch-sensitive screen.
• Show information about calls, messages, times, dates and other relevant data.
3 HEADSET Key Toggle and indicates the headset mode. The key LED glows green when the headset mode is activated.
4 MUTE Key Toggle the microphone on or off.
5 REDIAL Key Redial a previously dialed number.
6 Speakerphone Key Toggle and indicates the hands-free (speakerphone) mode. The key LED glows green when the hands-free (speakerphone) mode is activated.
7 TRANSFER Key Transfers a call to another party.
8 HOLD Key Place a call on hold or resumes a held call.
9 MESSAGE Key Access your voice messages.
10 Volume Key Adjust the volume of the handset, headset, and speaker.
11 Keypad Provides the digits and special characters in context-sensitive applications.
12 Speaker Provide ringer and speakerphone audio output.
13 Reversible Tab Secure the handset in the handset cradle when the phone is mounted vertically. 
14 Hookswitch • Picking up the handset from the handset cradle, the hookswitch bounces, and the phone connects to the line.
• Laying the handset down on the handset cradle, the phone disconnects from the line.

Screen Icons #

Call Screen Icons #

All of your active and held calls are displayed on the calls screen. You can press the up or down navigation key to switch between calls.

For T48S/T46S/T42S/T41S/T40P/T40G, the calls screen can display the local name or number. Check with your system administrator to see if this feature is available on the phone. When there is an active call and a held call, the calls screen is shown below:

You can press OK key during a call to view the current time & date, and phone status. The phone screen is shown below:

Idle Screen Icons #

Line Key Icons #

Icon indicators (associated with line key features)

Icons Description Icons Description
23 Hold 13 DND
24 Voice Mail 33 SMS
25 Direct Pickup 34 Group Pickup
26 Conference 36 Forward
27 Transfer 37 Recall
28 Record 38 Recording in the process (Record)
29 Multicast Paging Paging List 39 Hot Desking
31 Phone Lock 40 Directory
32 Speed Dial 614 DECT Intercom
615 Mobile Account 515
(T54W/T53C)
Extend

Icon indicators (associated with line)

Icons Description Icons Description
41 The private line is registered successfully 44 The shared/bridged line registers successfully
41 Registering 518
(Flashing)
Register failed
616 Registering 46 Call forward is enabled on this line
43 DND is enabled on this line.

Status Bar Icons #

Icons Description Icons Description
321 Wired network is unavailable wq Phone Lock
1 Wired network is unreachable (T48S only) 79 Missed Calls
322 Speakerphone (hands-free) Mode 12 Always Forward
3 Busy Forward 14 No Answer Forward
112 Handset mode 61 Recording starts successfully (Using a USB flash drive)
6 Headset mode 62 Recording is paused (Using a USB flash drive)
24 Voice Mail 78 Bluetooth mode is on
33 Text Message 113 Bluetooth headset is both paired and connected
9 Auto Answer 114 Bluetooth-enabled mobile phone is both paired and connected
13 Do Not Disturb (DND) 115 Wi-Fi connection is successful
16 Phone Warning (T48S only) 67 Wi-Fi connection fails
17 Keep Mute 68 Wi-Fi connection is unreachable (T48S only)
18 Ringer volume is 0 69 USB flash drive detected

LED Indicator #

Power LED Indicator

The power LED indicator indicates the call, message and phone’s system status.

LED Status Description
Solid red The phone is initializing.
Flash red fast (0.3 s) The phone is ringing.
Flash red slowly (1 s) The phone receives a voicemail or text message.
Solid red for 0.5 s and off for 3 s alternately The phone enters the power-saving mode.
NOTE: It is only available on the T33P/T33G/T34W/T48S/T48G/T46S/T46G/T48U/T46U/T57W/T54W/T53C phones.

Getting Started #

Startup #

After the IP phone is connected to the network and supplied with power, it automatically begins the initialization process. After startup, the phone is ready for use. You can configure the phone via a phone or web user interface.

Configure Your Phone #

Configure via Web User Interface

  • Accessing the web user interface:
    1. Tap Menu > Status to obtain the IP address of the phone.
    2. Open a web browser on your computer, and enter the IP address into the address bar (e.g., “http://192.168.0.10” or “192.168.0.10”).
    3. Enter the user name (default: admin) and password (default: admin) in the login page and click Login.
  • Network Settings: Go to Network > Basic > IPv4 Config.
    DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings, e.g., IP address, subnet mask, gateway address and DNS address.
    Static IP: If your phone cannot contact a DHCP server for any reason, you must manually configure them.

NOTE:

The IP phone also supports IPv6, but IPv6 is disabled by default.
The wrong network settings may result in the inaccessibility of your phone and may impact the network performance.
Please contact your system administrator for more information.

  • Account Settings: Go to Account > Register > Account X (X=1, 2, 3…15, 16).
  • Parameters of the account:
Parameter Description
Register Status It shows the registration status of the current account.
Line Active It enables or disables the account.
Label It is shown on the LCD screen to identify the account.
Display Name It is shown as caller ID when placing a call.
User Name Itis provided by ITSP (required).
Register Name Itis provided by ITSP (required).
Password Itis provided by ITSP (required).
Server Host Itis provided by ITSP (required).
  • Register status icons on the LCD screen:

Configure via Phone User Interface

  • Network Settings: Go to Menu > Advanced (default password: admin) > Network > WAN Port > IPv4.
  • Account Settings:
    Go to Menu > Advanced (default password: admin) > Accounts.

Basic Usage #

Place Call #

  • Using the handset:
    1. Pick up the handset.
    2. Enter the number, and then press Send.
  • Using the speakerphone:
    1. With the handset on-hook, pressimage-20230518153306443.
    2. Enter the number, and then press Send.
  • Using the headset:
    1. With the headset connected, press image-20230518112456875 to activate the headset mode.
    2. Enter the number, and then press Send.

NOTE

During a call, you can alternate between the headset, hands-free speakerphone and handset modes by pressing the HEADSET key, the Speakerphone key or by picking up the handset. Headset mode requires a connected headset.

Answer Call #

Using the handset:

Pick up the handset.

Using the speakerphone:

pressimage-20230518153306443.

Using the headset:

Press image-20230518112456875.

NOTE

You can reject an incoming call by pressing the Reject.

End Call #

Using the handset:

Hang up the handset or press EndCall.

Using the speakerphone:

pressimage-20230518153306443 or EndCall.

Using the headset:

Press EndCall.

Redial #

  • Press image_2023-05-DD-53 to enter Placed Calls list, and then tap the desired entry.
  • Press image_2023-05-DD-53 when the phone is idle to dial out the last dialed number.

Call Mute/Unmute #

  • Press image-20230519113211553 to mute the microphone during a call.
  • Press image-20230519113211553 again to unmute the call.

Call Hold and Resume #

To place a call on hold:

Press Hold during an active call.

To resume the call, do one of the following:

  • If there is only one call on hold, press image-20230518153522305 or Resume.
  • If there is more than one call on hold, select the desired call and press image-20230518153522305 or Resume.

Call Transfer #

You can transfer a call in the following ways:

Blind Transfer

  1. Press image-20230518153522305 or Transfer during an active call. The call is placed on hold.
  2. Enter the number you want to transfer to.
  3. Press image-20230518153522305 or B Transfer.

Semi-Attended Transfer

  1. Press image-20230518153522305 or Transfer during an active call. The call is placed on hold.
  2. Enter the number you want to transfer to, and then press Send.
  3. Press image-20230518153522305 or Transfer when you hear the ring-back tone.

Attended Transfer

  1. Press image-20230518153522305 or Transfer during an active call. The call is placed on hold.
  2. Enter the number you want to transfer to, and then press Send.
  3. Press image-20230518153522305 or Transfer when the second party answers.

Call Forward #

To enable call forward:

  1. Go to Menu > Features > Call Forward.
  2. Select the desired forward type: Always Forward — Incoming calls are forwarded unconditionally.
    Busy Forward — Incoming calls are forwarded when the phone is busy.
    No Answer Forward — Incoming calls are forwarded if it is not answered after a while.
  3. Enter the number you want to forward to. For No Answer Forward, select the desired ring time to wait before forwarding from the After Ring Time field.
  4. Press Save to accept the change.

Call Conference #

  1. Press the Conference during an active call. The call is placed on hold.
  2. Enter the number of the second party, and then tap Conference.
  3. Press the Conference again when the second party answers. All parties are now joined in the conference. NOTE: You can split the conference call into two individual calls by pressing Split.

Speed Dial #

  • To configure a speed dial key:
  1. Go to Menu > Features > Dsskey.
  2. Select the desired DSS key.
  3. Select SpeedDial from the Type field, select the desired line from the Account ID field, enter a label in the Label field and then enter the number in the Value field.
  4. Tap Save to accept the change.
  • To use the speed dial key:
    Press the speed dial key to dial out the preset number.

Voice Message #

The message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.

To listen to voice messages:

  1. Press image-20230518171130153 or Connect.
  2. Follow the voice prompts to listen to your voice messages.

Call History #

  1. Press History.
  2. Select an entry from the list.
  3. Tap image-20230518171413208 after the desired entry, and then you can do the following:
    • Tap Send to call the entry.
    • Tap Delete to delete the entry from the list.
    • Tap Edit to edit the entry before calling.
    • Tap Add to add the entry to the local directory.
    • Tap Blacklist to add the entry to the blocklist.

Contact Directory #

To add a contact:

  1. Tap Directory.
  2. Tap Add to add a contact.
  3. Enter a unique contact name in Name field and contact numbers in the corresponding fields.
  4. Tap Save to accept the change.

To edit a contact:

  1. Tap Directory.
  2. Tap image-20230518171413208 to select the desired contact.
  3. Edit the contact information.
  4. Press Save to accept the change.

To delete a contact:

  1. Tap Directory.
  2. Tap image-20230518171413208 to select the desired contact, then tap Delete.
  3. Press the OK when the LCD screen prompts “Delete selected item?”.

Volume Adjustment #

Press image_2023-05-DD-45 to adjust the volume.

Setting Ring Tones #

  1. Go to Menu > Settings > Basic Settings > Sound > Ring Tones.
  2. Select Common or the desired account and then press Enter.
  3. Select the desired ring tone.
  4. Tap Save to accept the change.
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