Installation & Connection #

Package Contents #

The following items are included in your package. If you find anything missing, contact your system administrator.

Assembling the Phone #

1. Attach the stand.
You can also mount the phone to a wall.

2. Connect the handset and optional headset.

3. Connect the USB flash drive.

4. Connect the network and power.
You have two options for network and power connections. Your system administrator will advise you which one to use.

 

Hardware Introduction #

NO.	Item	Description
1	Power LED Indicator	Indicate call, message, and phone system status.
2	Phone Screen	Shows a screen with a backlight that enables you to view menus and data.
3	Line Keys	Accesses your phone lines and features.
4	MUTE Key	• Toggles the microphone on or off. The LED indicator glows green when the mute feature is activated. • The T40P/T40G phones do not have key light.
4	HEADSET Key	• Toggles the headset on or off. The LED indicator glows green when the headset is activated. • The T40P/T40G phones do not have key light.
5	MESSAGE Key	Access your voice messages.
5	HOLD Key	Places a call on hold or resumes a held call. Only the T46S/T46G phones have a HOLD key.
6	REDIAL Key	Redials a previously dialed number.
6	TRANSFER Key	Transfers a call. Only the T46S/T46G phones have a TRANSFER key.
7	Speakerphone Key	Toggle and indicates the hands-free (speakerphone) mode. The key LED glows green when the hands-free (speakerphone) mode is activated.
8	Keypad keys	Allow you to enter numbers, letters, and special characters. If a menu item has an index number, you can use the keypad keys to select the item.
9	Navigation Keys	• Scroll through information or options displayed on the screen. • Access History and Directory respectively.
10	Soft Keys	Confirms actions or answers incoming calls.
11	Speaker	Provide ringer and speakerphone audio output.
12	Reversible Tab	Secure the handset in the handset cradle when the phone is mounted vertically.
13	Hookswitch	• Pick up the handset from the handset cradle, the hookswitch bounces, and the phone connects to the line. • Lay the handset down on the handset cradle, the phone disconnects from the line.

Screen Icons #

Call Screen Icons #

All of your active and held calls are displayed on the calls screen. You can press the up or down navigation key to switch between calls.

For T48S/T46S/T42S/T41S/T40P/T40G, the calls screen can display the local name or number. Check with your system administrator to see if this feature is available on the phone. When there is an active call and a held call, the calls screen is shown below:

You can press OK key during a call to view the current time & date, and phone status. The phone screen is shown below:

Idle Screen Icons #

Line Key Icons #

Icons	Description	Icons	Description
	The private line is registered successfully		The shared/bridged line is registered successfully
	Register failed		Registering
	DND is enabled on this line		Call forward is enabled on this line

Status Bar Icons #

Icons	Description	Icons	Description
	Wired network is unavailable		Ringer volume is 0
	Speakerphone (hands-free) Mode		Missed Calls
	Handset Mode		Call Forward
	Headset Mode		Phone Lock
	Voice Mail		Recording starts successfully (Using a USB flash drive)
	Auto Answer		Recording is paused (Using a USB flash drive)
	Do Not Disturb (DND)		Network is unreachable

LED Indicator #

Power LED Indicator

The power LED indicator indicates the call, message and phone’s system status.

LED Status	Description
Solid red	The phone is initializing.
Flash red fast (0.3 s)	The phone is ringing.
Flash red slowly (1 s)	The phone receives a voicemail or text message.
Solid red for 0.5 s and off for 3 s alternately	The phone enters the power-saving mode.

Line Key Indicator

Line key LED (associated with the phone line)

LED Status	Description
Solid green	The line is seized. The line is in conversation.
Flash green fast	The line receives an incoming call.
Flash green slowly	The call is placed on hold.
Off	The line is inactive.

Line key LED (configured as a page switch key)

LED Status	Description
Solid red	There is a call parked on the line, and the line key is not on the current page.
Flash green fast	The line receives an incoming call, and the line key is not on the current page.
Flash red fast	The monitored user whose line key is not on the current page receives an incoming call.
Off	The line keys are idle.

Getting Started #

Startup #

After the IP phone is connected to the network and supplied with power, it automatically begins the initialization process. After startup, the phone is ready for use. You can configure the phone via a phone or web user interface.

Configure Your Phone #

Configure via Web User Interface

• Accessing the web user interface:
  1. Press  (the OK key) to obtain the phone’s IP address when the phone is idle.
  2. Open a web browser on your computer, and enter the IP address into the address bar (e.g., “http://192.168.0.10” or “192.168.0.10”).
  3. Enter the user name (default: admin) and password (default: admin) in the login page and click Login.
• Network Settings: Go to Network > Basic > IPv4 Config. You can configure the network settings in the following ways:
  DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings, e.g., IP address, subnet mask, gateway address and DNS address.
  Static IP: If your phone cannot contact a DHCP server for any reason, you need to configure the IP address, subnet mask, gateway address, primary DNS address and secondary DNS address for the phone manually. NOTE: The IP phone also supports IPv6, but IPv6 is disabled by default. The wrong network settings may result in the inaccessibility of your phone and may impact the network performance. Please contact your system administrator for more information.
• Account Settings: Go to Account > Register > Account X (X=1,2,3,4,5,6).
• Parameters of the account:

Parameter	Description
Register Status	It shows the registration status of the current account.
Line Active	You can select Enabled/Disabled to enable/disable the account.
Label	It is shown on the LCD screen to identify the account.
Display Name	It is shown as caller ID when placing a call.
User Name	It is provided by ITSP for registration (required).
Register Name	It is an authenticated ID for authentication provided by ITSP (required).
Password	It is provided by ITSP for registration (required).
Server Host	It is provided by ITSP for registration (required).

• Register status icons on the LCD screen:

Configure via Phone User Interface

• Network Settings:
  Press the Menu when the phone is idle, and go to Settings > Advanced Settings (default password: admin) > Network > WAN Port/Wi-Fi Port/VLAN/Web Server/802.1x/VPN/LLDP/CDP/NAT to configure the network.
• Account Settings:
  Press the Menu when the phone is idle, and go to Settings > Advanced Settings (default password: admin) > Accounts to configure the account.

Basic Usage #

Place Call #

Using the handset:

1. Pick up the handset.
2. Enter the number and press Send.

Using the speakerphone:

1. With the handset on-hook, press .
2. Enter the number and press Send.

Using the headset:

1. With the headset connected, pressto activate the headset mode.
2. Enter the number and press Send.

NOTE

During a call, you can alternate between the headset, hands-free speakerphone and handset modes by pressing the Headset key, the Speakerphone key or by picking up the handset. Headset mode requires a connected headset.

Answer Call #

Using the handset:

Pick up the handset.

Using the speakerphone:

Press .

Using the headset:

Press .

NOTE

You can reject an incoming call by pressing the Reject.

End Call #

Using the handset:

Hang up the handset or press EndCall .

Using the speakerphone:

Press  or EndCall.

Using the headset:

Press EndCall.

Redial #

• Press  to enter Placed Calls list, press  or to select the desired entry, then press  or Send.
• Press  when the phone is idle to dial out the last dialed number.

Call Mute #

• Press  to mute the microphone during a call.
• Press  again to unmute the call.

Call Hold and Resume #

To place a call on hold:

Press Hold during an active call.

To resume the call, do one of the following:

• If there is only one call on hold, press Resume.
• If there is more than one call on hold, press  or to select the desired entry and press Resume.

Call Transfer #

You can transfer a call in the following ways:

Blind Transfer

1. Press Trans key during a call.
2. Enter the number you want to transfer to.
3. Press B Trans.

Semi-Attended Transfer

1. Press Trans key during a call.
2. Enter the number you want to transfer to and press Send.
3. Press Trans key when you hear the ring-back tone.

Attended Transfer

1. Press Trans key during a call.
2. Enter the number you want to transfer to and press Send.
3. Press Trans key when the second party answers.

Call Forward #

To enable call forward:

1. Press the Menu when the phone is idle, and then select Features > Call Forward.
2. Select the desired forward type .Always Forward — Incoming calls are forwarded unconditionally.
   Busy Forward — Incoming calls are forwarded when the phone is busy.
   No Answer Forward — Incoming calls are forwarded if it is not answered after a while.
3. Enter the number you want to forward to. For No Answer Forward, press  or to select the desired ring time to wait before forwarding from After Ring Time field.
4. Press Save to accept the change.

Call Conference #

1. Press Conf during an active call. The call is placed on hold.
2. Enter the number of the second party, and press Send.
3. Press Conf again when the second party answers. All parties are now joined in the conference.
4. Press EndCall to disconnect all parties. NOTE: You can split the conference call into two individual calls by pressing Split.

Speed Dial #

To configure a speed dial key:

1. Press the Menu when the phone is idle, and then select Features > DSSkeys.
2. Select the desired DSS key.
3. Select the SpeedDial from the Type field, select the desired line from the Account ID field, enter a label in the Label field, enter the number in the Value field.
4. Press Save to accept the change.

To use the speed dial key:

Press the SpeedDial to dial out the preset number.

Voice Message #

The message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.

To listen to voice messages:

1. Press  or Connect.
2. Follow the voice prompts to listen to your voice messages.

Call History #

1. Press the History when the phone is idle, press  or  to scroll through the list.
2. Select an entry from the list, and you can do the following:
   • Press Send to call the entry.
   • Press Delete to delete the entry from the list. If you press Option, you can also do the following:
     • Select Detail to view detailed information about the entry.
     • Select Add to Contacts to add the entry to the local directory.
     • Select Add to Blacklist to add the entry to the blocklist.
     • Select Delete All to delete all entries from the list.

Contact Directory #

To add a contact:

1. Press Dir when the phone is idle, and then select All Contacts.
2. Press Add to add a contact.
3. Enter a unique contact name in Name field and contact numbers in the corresponding fields.
4. Press Save to accept the change.

To edit a contact:

1. Press Dir when the phone is idle, and then select All Contacts.
2. Press  or to select the desired contact, press Option and then select Detail from the prompt list.
3. Edit the contact information.
4. Press Save to accept the change.

To delete a contact:

1. Press Dir when the phone is idle, and then select All Contacts.
2. Press  or to select the desired contact, press Option and then select Delete from the prompt list.
3. Press the OK when the LCD screen prompts “Delete selected item?”.

Volume Adjustment #

Press  during a call to adjust the receiver volume of the handset/speakerphone/headset.

Press  when the phone is idle or ringing to adjust the ringer volume.

Press  to adjust the media volume on the corresponding screen.

Ring Tones #

1. Press the Menu when the phone is idle, and then select Settings >Basic Settings >Sound > Ring Tones.
2. Press  or to select Common or the desired account and then press the Enter.
3. Press  or to select the desired ringtone.
4. Press Save to accept the change.