Installation & Connection #

Package Contents #

The following items are included in your package. If you find anything missing, contact your system administrator.

Assembling the Phone #

1. Attach the stand.
You can also mount the phone to a wall.

2. Connect the handset and optional headset.

3. Connect the network and power.
You have two options for network and power connections. Your system administrator will advise you which one to use.

Hardware Introduction #

NO.	Item	Description
1	Power LED Indicator	Indicate call, message, and phone system status.
2	Phone Screen	Shows information about your phone, such as calls, messages, soft keys, time and date.
3	Line Keys	Access your phone lines and features.
4	Soft Keys	Access the function above the soft keys on the screen. The soft keys change depending on what you are doing at the time.
5	Navigation Keys	• Scroll through information or options displayed on the screen. • Access History and Directory respectively.
5	OK Key	Confirm actions or answer incoming calls.
5	Cancel Key	Cancel actions or reject incoming calls.
6	MUTE Key	Toggle the microphone on or off.
7	HEADSET Key	Toggle the headset mode on or off.
8	MESSAGE Key	Access your voice messages.
9	REDIAL Key	Redial a previously dialed number.
10	Speakerphone Key	Toggle the speakerphone (hands-free) mode or not.
11	Volume Key	Adjust the handset, headset, and speaker volume.
12	Keypad keys	Allow you to enter numbers, letters, and special characters. If a menu item has an index number, you can use the keypad key to select the item.
13	Speaker	Provide ringer and speakerphone audio output.
14	Reversible Tab	Secure the handset in the cradle when the phone is mounted vertically.

Screen Icons #

Call Screen Icons #

All of your active and held calls are displayed on the calls screen. You can press the up or down navigation key to switch between calls.

For T33P/T33G, the calls screen can display the local name or number. Check with your system administrator to see if this feature is available on the phone. When there is an active call and a held call, the calls screen is shown below:

You can press OK key during a call to view the current time & date, and phone status. The phone screen is shown below:

Idle Screen Icons #

Line Key Icons #

Icon indicators (associated with line key features)

Icons	Description	Icons	Description
	Hold		DND
	Voice Mail		SMS
	Direct Pickup		Group Pickup
	Conference		Forward
	Transfer		Recall
	Record		Recording in the process (Record)
	Multicast Paging Paging List		Hot Desking
	Phone Lock		Directory
	Speed Dial	–	–

Icon indicators (associated with line)

Icons	Description	Icons	Description
	The private line is registered successfully		The shared/bridged line registers successfully
	Registering		Register failed
	DND is enabled on this line		Call forward is enabled on this line

Status Bar Icons #

Icons	Description	Icons	Description
	Wired network is unavailable		Pho Configure via Web User Interface # ne Lock
	Wired network is unreachable		Missed Calls
	Speakerphone (hands-free) Mode		Always Forward
	Busy Forward		No Answer Forward
	Handset Mode		Do Not Disturb (DND)
	Headset Mode		Phone Warning
	Voice Mail		Keep Mute
	Text Message		Silent Mode
	Auto Answer	–	–

LED Indicator #

Power LED Indicator

The power LED indicator indicates the call, message and phone’s system status.

LED Status	Description
Solid red	The phone is initializing.
Flash red fast (0.3 s)	The phone is ringing.
Flash red slowly (1 s)	The phone receives a voicemail or text message.
Solid red for 0.5 s and off for 3 s alternately	The phone enters the power-saving mode.

Line Key Indicator

Line key LED (associated with the phone line)

LED Status	Description
Solid green	The line is seized. The line is in conversation.
Flash green fast	The line receives an incoming call.
Flash green slowly	The call is placed on hold.
Off	The line is inactive.

Line key LED (configured as a page switch key)

LED Status	Description
Solid red	There is a call parked on the line, and the line key is not on the current page.
Flash green fast	The line receives an incoming call, and the line key is not on the current page.
Flash red fast	The monitored user whose line key is not on the current page receives an incoming call.
Off	The line keys are idle.

Getting Started #

Startup #

After the IP phone is connected to the network and supplied with power, it automatically begins the initialization process. After startup, the phone is ready for use. You can configure the phone via a phone or web user interface.

Configure Your Phone #

Configure via Web User Interface

• Accessing the web user interface:
  1. Press  (the OK key) to obtain the phone’s IP address when the phone is idle.
  2. Open a web browser on your computer, and enter the IP address into the address bar (e.g., “http://192.168.0.10” or “192.168.0.10”).
  3. Enter the user name (default: admin) and password (default: admin) in the login page and click Login.
• Network Settings: Go to Network > Basic > IPv4 Config. You can configure the network settings in the following ways:
  DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings, e.g., IP address, subnet mask, gateway address and DNS address.
  Static IP: If your phone cannot contact a DHCP server for any reason, you need to configure the IP address, subnet mask, gateway address, primary DNS address and secondary DNS address for the phone manually.
• Account Settings: Go to Account > Register > Account X (X=1, 2, 3, 4).
• Parameters of the account:

Parameter	Description
Register Status	It shows the registration status of the current account.
Line Active	You can select Enabled/Disabled to enable/disable the account.
Label	It is shown on the LCD screen to identify the account.
Display Name	It is shown as caller ID when placing a call.
User Name	It is provided by ITSP for registration (required).
Register Name	It is an authenticated ID for authentication provided by ITSP (required).
Password	It is provided by ITSP for registration (required).
Server Host	It is provided by ITSP for registration (required).

• Register status icons on the LCD screen:

Configure via Phone User Interface

• Network Settings:
  Press the Menu when the phone is idle, and go to Settings > Advanced Settings (default password: admin) > Network > WAN Port/Wi-Fi Port/VLAN/Web Server/802.1x/VPN/LLDP/CDP/NAT to configure the network.
• Account Settings:
  Press the Menu when the phone is idle, and go to Settings > Advanced Settings (default password: admin) > Accounts to configure the account.

Basic Usage #

Place Call #

Using the handset:

1. Pick up the handset.
2. Enter the number and press Send key.

Using the speakerphone:

1. With the handset on-hook, press .
2. Enter the number and press Send key.

Using the headset:

1. With the headset connected, press  to activate the headset mode.
2. Enter the number and press Send key.

Answer Call #

Using the handset:

Pick up the handset.

Using the speakerphone:

Press .

Using the headset:

Press .

NOTE: You can reject an incoming call by pressing the Reject key.

End Call #

Using the handset:

Hang up the handset or press EndCall.

Using the speakerphone:

Press  or EndCall.

Using the headset:

Press EndCall.

Redial #

• Press  to enter Placed Calls list, select the desired entry and press  or Send.
• Press  when the phone is idle to dial out the last dialed number.

Call Mute/Unmute #

• Press  to mute the microphone during a call.
• Press  again to unmute the call.

Call Hold #

To place a call on hold:

Press Hold during an active call.

To resume the call, do one of the following:

• If there is only one call on hold, press Resume.
• If there is more than one call on hold, select the desired call and press Resume.

Call Transfer #

You can transfer a call in the following ways:

Blind Transfer

1. Press Trans key during a call.
2. Enter the number you want to transfer to.
3. Press Trans or B Trans.

Semi-Attended Transfer

1. Press Trans key during a call.
2. Enter the number you want to transfer to and press Send.
3. Press Trans key when you hear the ring-back tone.

Attended Transfer

1. Press Trans key during a call.
2. Enter the number you want to transfer to and press Send.
3. Press Trans key when the second party answers.

Call Forward #

To enable call forward:

1. Press the Menu when the phone is idle, and then select Features > Call Forward.
2. Select the desired forward type.
3. Enter the number you want to forward to. For No Answer Forward, select the desired ring time to wait before forwarding from After Ring Time field.
4. Press Save to accept the change.

Call Conference #

1. Press Conf during an active call. The call is placed on hold.
2. Enter the number of the second party, and press Send.
3. Press Conf again when the second party answers. All parties are now joined in the conference.
4. Press EndCall to disconnect all parties. NOTE: You can split the conference call into two individual calls by pressing Split.

Speed Dial #

To configure a speed dial key:

1. Press the Menu when the phone is idle, and then select Features > Dsskey.
2. Select the desired DSS key.
3. Select the SpeedDial from the Type field, select the desired line from the Account ID field, enter a label in the Label field, enter the number in the Value field.
4. Press Save to accept the change.

To use the speed dial key:

Press the SpeedDial to dial out the preset number.

Voice Message #

The message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.

To listen to voice messages:

1. Press  or Connect.
2. Follow the voice prompts to listen to your voice messages.

Call History #

1. Press the History when the phone is idle, press  or  to scroll through the list.
2. Select an entry from the list, and you can do the following:
   • Press Send to call the entry.
   • Press Delete to delete the entry from the list. If you press Option, you can also do the following:
     • Select Detail to view detailed information about the entry.
     • Select Add to Contacts to add the entry to the local directory.
     • Select Add to Blacklist to add the entry to the blocklist.
     • Select Delete All to delete all entries from the list.

Contact Directory #

To add a contact:

1. Press Dir when the phone is idle, and then select All Contacts.
2. Press Add to add a contact.
3. Enter a unique contact name in Name field and contact numbers in the corresponding fields.
4. Press Save to accept the change.

To edit a contact:

1. Press Dir when the phone is idle, and then select All Contacts.
2. Press  or  to select the desired contact, press Option and then select Detail from the prompt list.
3. Edit the contact information.
4. Press Save to accept the change.

To delete a contact:

1. Press Dir when the phone is idle, and then select All Contacts.
2. Press  or  to select the desired contact, press Option and then select Delete from the prompt list.
3. Press the OK when the LCD screen prompts “Delete selected item?”.

Volume Adjustment #

Press  to adjust the volume.