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DECT Handset: Placing and Answering Calls

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Table of Contents

Placing a Call #

Change the Default Outgoing Line #

Introduction #

Only the outgoing line(s) assigned by your system administrator can be used to place calls. When multiple outgoing lines are assigned to the handset, the first one will be the default outgoing line. You can change the default outgoing line of the handset.

Before You Begin #

  1. This feature is only applicable to W70B.
  2. It is only applicable to W73H/W78H/W56H/W53H/W59R/W57R.

Procedure #

  1. Go to OK > Settings > Telephony > Default Line.
  2. Highlight the desired line, and then press OK.

Placing Internal Calls #

Introduction #

After successfully registering the handset to the base station, you can use your handset to place an internal or external call.
The handset can keep 2 (for CP930W/CP935W is 4) calls at one time at almost, one (associated with the audio) active and the other one on hold.

Before You Begin #

This feature is only applicable to W70B.

Set Auto Intercom #

You can set the auto intercom type to make your handset more personalized.

About This Task

  1. It is only applicable to W73H/W78H/W56H/W53H/W59R/W57R.
  2. The following types of auto intercom features are available:
Type Description
On (Beep On) The handset answers an internal intercom call automatically and plays a warning tone.
On (Beep Off) The handset answers an internal intercom call automatically without a warning tone.
Off The handset answers an internal intercom call automatically without a warning tone.

Procedure

  1. Go to OK > Settings > Telephony > Auto Intercom.
  2. Select the desired option, and then press Select.

Place an Internal Call #

You can place an internal call to the desired handset or all handsets.

Procedure

  1. Go to OK > Intercom.
  • For CP930W/DDPhone, go to Menu > Intercom.
  • For CP935W, go to More > Intercom.
  1. Select the desired handset or All Handsets.
  2. Select OK or the Off-hook key.All other subscribed handsets will ring simultaneously if you select All Handsets.

Place an Internal Call During an External Call #

You can place a call to an internal line during an external call.

Procedure

  1. Select Options > Intercom.
  • For CP930W/CP935W, go to Hold > New Call > Intercom.
  • For DDPhone, go to Conference > Intercom.
  1. Select the desired handset, then press the OK key or Send.
  • For CP935W, tap the desired handset directly to initiate an internal call.

Placing External Calls #

Introduction #

You can place external calls on the handset. External calls based on the public telephone network require SIP lines.

Place an External Call #

Procedure

  1. Enter the desired number using the keypad.
  • For CP935W, tap  and enter the desired number using the dailpad.
  1. Press the OK key or Off-hook Key to dial out.
  • For CP935W, tap  to dial out.

Place Multiple External Calls #

When you are on a call, you can hold your current call and place a new call.

Procedure

  1. Select New Call.
  • For DD phone, select Hold > New Call.
  • For CP935W, tap  > New Call.
  1. Enter the contact number and press the OK key.
  • For CP935W, enter the contact number and tap .

Placing a Call from the Directory #

Introduction #

You can place a call to a contact directly from your directory.

Procedure #

  1. Go to OK> Directory.
  • For CP930W/DD phone/CP935W, select Directory or Menu > Directory.
  1. Select the desired directory.
  2. Highlight the desired contact and press the Off-hook key or Send.
  • For CP935W, select the desired contact and tap .

If the selected contact has multiple numbers, highlight the desired number and select OK.

Placing a Call from the Call History #

Introduction #

You can place calls to contacts from the History list, which contains the recently placed, answered, or missed calls.

Procedure #

  1. Press History or go to OK > History.
  2. Select the desired call list.
  3. Highlight a contact and press the Off-hook or Send key.
  • For CP935W, select the desired contact directly to dial out.

Placing a Call from the Shared Directory #

Introduction #

You can place a call to a contact directly from your shared directory.

Before You Begin #

  1. This feature is only applicable to W70B.
  2. It is not applicable to DD phones.

Procedure #

  1. Go to OK> Directory> Shared Directory.
  • For CP930W/CP935W, select Directory or Menu > Directory.
  1. Highlight the desired contact and press .
  • For CP935W, select the desired contact and tap .

If the selected contact has multiple numbers, highlight the desired number and select OK.

Speed Dial on the Handset #

Introduction #

You can quickly dial a number using a speed dial key without entering the directory.

Before You Begin #

The assigned number should exist in the directory.

Assign a Speed Dial Number #

You can assign a contact number to the digit key as a speed dial number. A maximum of 8 speed dial numbers are allowed.

Procedure

  1. Go to OK > Settings > Telephony > Speed Dial. The phone screen displays all available speed dial keys (2-9).
  2. Highlight the desired digit key and press Assign.
  3. Select Directory: select the desired contact from the directory; or select Edit to customize the Name and Number.
  4. Press OK to assign the number to the selected speed dial key. If the selected contact has multiple numbers, select the desired number, and select OK.

Change a Speed Dial Number #

You can change the current speed dial number to a new desired one.

Procedure

  1. Go to OK > Settings > Telephony > Speed Dial.
  2. Highlight an assigned speed dial key.
  3. Select Options > Change.
  4. Select Directory to select the desired contact from the directory; or select Edit to customize the Name and Number.
  5. Press OK to change the assigned speed dial number.

Delete a Speed Dial Number #

You can delete the speed dial number when you no longer use it.

Procedure

  1. Go to OK > Settings > Telephony > Speed Dial.
  2. Highlight the desired speed dial key.
  3. Select Options > Clear Key.

Call a Contact Using a Speed Dial Key #

After you have assigned the speed dial number, you can place a call to contact directly by pressing it.

Procedure

  1. Hold the speed dial key when the handset is idle.
    The number assigned to this speed dial key is dialed out.

Speed Dial on the DD Phone #

Introduction #

You can quickly dial a number using a speed dial key without entering the directory.

Configure a Speed Dial Key #

You can set a line key as a speed dial key for a contact number.

Procedure

  1. Go to Menu > Features > Dsskey.
  2. Select the desired line key.
  3. Select the SpeedDial from the Type field.
  4. Optional: Enter the string that will appear on the LCD screen in the Label field.
  5. Enter the number you want to dial in the Value field.
  6. Save the action.

Change a Speed Dial Number #

You can change the current speed dial number to a new desired one.

Procedure

  1. Go to Menu > Features > Dsskey.
  2. Select the desired line key.
  3. Edit the number from the Value field.
  4. Save the action.

Delete a Speed Dial Number #

You can delete the speed dial number when you no longer use it.

Procedure

  1. Go to Menu > Features > Dsskey.
  2. Select the desired line key.
  3. Select the N/A from the Type field.
  4. Save the action.

Call a Contact Using a Speed Dial Key #

After you have assigned the speed dial number, you can place a call to contact directly by pressing it.

Procedure

  1. Press the speed dial key when the handset is idle.
    The number assigned to this speed dial key is dialed out.

Redial #

Introduction #

You can redial a call from the redial list.

Before You Begin #

Model Redial List Number Note
W73H/W78H/W56H/W53H/W59R/W57R 20 When the memory of the redial list is full, the handset will automatically erase the oldest one when a new number is dialed.
DD Phone 18
CP930W/CP935W Not support

Redial a Number #

The handset keeps a record of all the placed calls. You can call the recently dialed phone number.

Procedure

  1. Press  when the handset is idle to access the redial list.
  • For DD phone, press  when the phone is idle to access the redial number list.
  1. Select a record to dial out.

    TIP

    Before placing an external call on W73H/W78H/W56H/W53H/W59R/W57R, you can select Options > Edit Before Call to edit the phone number.

Redial the Last Dialed Number #

Procedure

  1. Press twice when the handset is idle.
  • For DD phone, press twice.

Add a Dialed Number to Local Directory #

You can add a dialed external call number to the Local Directory or update the number for an existing
contact.

About This Task

It is only applicable to W53H/W56H/W57R/W59R/W73H/W78H:.

Procedure

  1. Press when the handset is idle to access the redial list.
  2. Highlight the desired record.
  3. Press Options, and then select Add To Local > New Entry.
  4. Select the type you want to add the number to.
  5. Edit the corresponding fields.
  6. Confirm the action.

    TIP

    You can select Add To Local > Update Existing to add the number to an existing contact or update the existing contact information.

Delete a Redial Record #

You can delete any record from the redial list.

Procedure

  1. Press when the handset is idle to access the redial list.
  • For DD phone, press  when the phone is idle to access the redial number list.
  1. Highlight the desired record.
  2. Press Options and select Delete.
  • For DD phone, select Delete.

Delete All Redial Records #

You can delete all redial records at once.

Procedure

  1. Press when the handset is idle to access the redial list.
  • For DD phone, press  when the phone is idle to access the redial number list.
  1. Select Options > Delete All, and select Yes to confirm.
  • For DD phone, select Delete All.

Placing an Anonymous Call #

Introduction #

You can hide your name and number when you place a call. As a result, the callee receives an anonymous call without the caller’s identity.

Before You Begin #

Contact your system administrator to find out if this feature is available on your phone.

Procedure #

  1. Go to OK > Call Features > Anonymous Call.
  • For CP930W/DD phone, go to Menu > Features > Anonymous Call.
  • For the CP935W, go to More > Features > Anonymous Call.
  1. Select the desired line.
    The phone screen displays the outgoing lines currently assigned to the handset. The default outgoing line is highlighted and followed by a left arrow.
  2. Set the Status to on.
  3. Save the action.
  4. Place a call.
    The callee is prompted with an incoming call from anonymity.
    If the callee enables an anonymous rejection feature, you may be prompted that the callee does not accept calls from an anonymous number.

Calling an Emergency Alarm Number #

Introduction #

The alarm settings are configured on the base station. Ten emergency alarms can be assigned to each individual handset.

Before You Begin #

It is only applicable to W59R/W57R.

Procedure #

Press the emergency alarm button for 2 seconds to dial the number.

Video Tutorial #

Answering Calls #

Disabling Call Waiting #

Introduction #

If the call waiting feature is disabled, when there is already a call, the new incoming call will be rejected automatically.

Procedure #

  1. Go to OK > Call Features > Call Waiting.
  • For CP930W/DD phone, go to Menu > Features > Call Waiting.
  • For CP935W, go to More > Features > Call Waiting.
  1. Disable call waiting.
  2. Confirm the action.

Switching Among the Receiver, Handsfree and Headset Modes #

Introduction #

You can select the desired mode before placing a call, or can alternate among receiver, handsfree, and handset modes during a call.

You can place a call using the following call modes:

Call Mode Procedure
Receiver mode pressing the Off-hook key to dial out.
Handsfree mode pressing the Speakerphone key to dial out.
Headset mode connecting a standard 3.5 mm headset.
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